Privacy Policy

Last Updated: 1 Apr 26

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Ainoverse AI Solutions LLP (“Ainoverse”, “we”, “our”, or “us”) respects your privacy and is committed to protecting personal data.

This Privacy Policy explains how we collect, use, store, and protect information when you use our website, AI tools, automation services, and digital agents.

By accessing or using Ainoverse services, you acknowledge that your information may be processed in accordance with this Privacy Policy. Where personal data is collected directly from users, such data is processed based on user consent or where necessary for providing and operating our services.

 

1. Who We Are

Ainoverse AI Solutions LLP is an India-based technology company that develops AI-powered automation systems and digital agents designed to assist users with structured digital workflows.

Our services may include automation tools, conversational AI systems, workflow automation solutions, AI-powered assistants, and related technologies.

 

2. Information We Collect

We may collect the following categories of information when you use Ainoverse services.

Information You Provide

This may include:

• name

• email address

• phone number

• account credentials

• professional information

• information submitted through forms or platform interactions

Users are responsible for ensuring that any personal information they submit or process through Ainoverse services is provided lawfully and with appropriate authorization.

 

Information Generated Through Use of Services

When you interact with Ainoverse systems, certain information may be generated during the operation of our services. This may include:

• prompts or inputs provided to AI systems

• responses generated by AI systems

• interaction logs

• automation workflow activity

• system performance data.

For conversational AI services, interaction data may include conversation transcripts or structured summaries generated by the system.

 

Technical Information

We may collect certain technical information necessary for operating our services, such as:

• IP address

• browser type

• device information

• access times

• website usage analytics.

 

3. How We Use Information

We use collected information for purposes including:

• providing and operating Ainoverse services

• improving AI systems and automation tools

• responding to user inquiries and support requests

• maintaining system security and reliability

• detecting misuse, fraud, or violations of our terms

• analyzing service performance

• complying with legal obligations.

Ainoverse does not sell personal data to third parties.

 

4. AI Processing of Information

Some Ainoverse services involve interaction with automated AI systems.

These systems may process user inputs to generate responses, automate workflows, or produce structured outputs that assist users in performing certain tasks.

AI-generated outputs may be incomplete, outdated, or inaccurate and should not be relied upon as professional, legal, medical, financial, or psychological advice.

In limited circumstances, interaction logs may be reviewed by authorized personnel for system improvement, safety monitoring, troubleshooting, or quality assurance.

Interactions with Ainoverse AI systems may also be used in anonymized or aggregated form to improve system performance, reliability, and safety. Such data cannot reasonably be used to identify individual users.

For services that involve conversational interactions intended to provide emotional support or well-being assistance, users should understand that these systems are automated tools and do not replace professional mental health care or medical advice.

 

5. Third-Party Services

Ainoverse services may interact with third-party platforms or tools.

These may include cloud infrastructure providers, communication platforms, APIs, or external data sources.

In certain cases, personal data may be processed by these third-party providers strictly for the purpose of delivering Ainoverse services.

Ainoverse does not control these third-party platforms, and their privacy practices may differ from ours.

Personal data may be processed or stored in locations outside a user’s country where service providers operate, subject to applicable legal safeguards.

 

6. Data Storage and Security

Ainoverse implements administrative, technical, and organizational safeguards designed to protect personal data from unauthorized access, misuse, alteration, or disclosure.

These safeguards may include secure infrastructure, restricted system access, monitoring systems, and other security practices intended to maintain the confidentiality and integrity of information.

While we take appropriate precautions to protect information, no digital system can guarantee absolute security.

 

7. Data Retention

Ainoverse retains personal data only for the period necessary to operate services, maintain system functionality, and comply with applicable legal obligations.

Retention periods may vary depending on the type of information involved.

For example:

• AI interaction logs or temporary processing data may be retained for limited periods (typically 30–90 days) for system performance monitoring and debugging.

• account-related data may be retained for as long as a user maintains an active account.

• certain records may be retained for longer periods where required by law, regulatory obligations, or dispute resolution needs.

When personal data is no longer required, it will be deleted or irreversibly anonymized so that it can no longer identify an individual and is no longer treated as personal data.

 

8. Your Rights

Depending on applicable data protection laws, users may have the right to:

• request access to their personal data

• request correction of inaccurate information

• request deletion of their personal data

• withdraw consent for certain processing activities.

If a user believes that their data has been processed in violation of applicable law, they may submit a grievance using the contact details provided below.

Where processing is based on user consent, such consent may be withdrawn at any time. Withdrawal of consent may affect the availability of certain services.

Ainoverse may require reasonable verification of identity before processing requests related to personal data.

 

9. Children's Privacy

Ainoverse services are intended for individuals who are 18 years or older.

We do not knowingly collect personal data from children.

 

10. Changes to This Policy

Ainoverse may update this Privacy Policy from time to time.

Updated versions will be published on our website with a revised date.

Continued use of Ainoverse services after changes indicates acceptance of the revised policy.

 

11. Contact

For questions regarding this Privacy Policy or requests relating to personal data, please contact:

Privacy Contact
Ainoverse AI Solutions LLP
Email: privacy@ainoverse.com